[태그:] fairness heuristic

Two studies examined how litigants' evaluations of the outcome and process of lawsuits affected their judgments about the fairness of procedures and their acceptance of awards from court-ordered arbitration. The studies tested predictions concerning the operation of a "fairness heuristic"-that procedural justice judgments mediate the effects of process impressions and outcome evaluations on the decision to accept or reject the directives of an authority. Participants ...